Terms

The conditions for renting a slot. Written in plain language on purpose: a condition the client never read works in nobody's favour.

This document is being prepared for launch. Legal details and a contact address will be stated here before we take the first payment. Everything below is how the service actually works, and the system already enforces it.

1. What we provide

We rent out a slot — a physical seat for an eSIM: a 4G modem with an adapter in our rack. We are not a carrier, we own no numbers and we sell no eSIMs. You bring your own profile.

One profile cell is included in the rental. Extra cells are a separate product; prices are on the pricing page. Until we have measured the adapter's limit on our own bench, we guarantee 3 profiles per slot.

2. Term and payment

The shortest rental is one week. After that: a month, 3, 6 and 12 months.
Payment is always in advance, in cryptocurrency. There are no bank cards.
A one-off setup fee is added to your first rental. It is charged once per client, not per rental: the second and every later rental do not include it. The amount is on the pricing page.
Extra profile cells are paid for for the same term as the slot, together with it and in advance.
An issued invoice is valid for 15 minutes: the rate moves within that time. A payment that arrives later is still credited to your balance — your money is not lost, the link simply stops working.
At a zero balance we do not show incoming messages. They keep arriving and are still stored: a debt closes access, it does not destroy data.

3. Releasing a slot early

You can release a slot at any time. The paid but unused remainder of the term is not refunded. The reason is straightforward: the slot was held by you the whole time and was not sold to anyone else — the cost on our side is already incurred.

This covers everything paid for by term: the slot rental and any extra profile cells bought for the same term. The one-off setup fee is not refunded either — it pays for setting you up in the system, and that has already happened.

There is no refund for an unused term, neither automatically nor on request. We say so outright rather than “as a general rule”: a hint at a possible exception creates an expectation we do not intend to meet. A separate case is compensation for a fault of ours: broken hardware, a slot standing idle, our mistake. That is not a refund for the term — a member of our staff assigns it as an explicit amount, and it appears in your operation log with a reason.

4. What happens to your profile after the rental

The profile is not wiped from the chip straight away. For 3 days after the rental ends the slot is not sold to anyone and the profile stays where it is. In that window you can extend the rental, ask your carrier to reissue the QR, or buy the adapter.

After that the slot is wiped and the profile is removed from the chip for good. The slot goes back on sale only once the wipe is confirmed: the next client must not inherit someone else's profiles.

Your message history stays available to you after the rental ends, within the overall retention period of 183 days.

5. Limits of responsibility

A carrier's decision is the client's risk. Some carriers check the chip identifier against the device model and may refuse to install a profile on our hardware. We are infrastructure and cannot influence that. This is exactly why we suggest starting with a week's rental.
A burnt activation code is the client's risk. The code is single-use. We do not retry an install automatically when the outcome of the first attempt is unknown — a retry would burn the code for good. You need to be able to have the QR reissued.
We are responsible for the hardware and for delivering incoming messages to your account. We are not responsible for what the messages say, nor for how you use your number.
We do not promise uninterrupted operation. We promise a time to recover after a failure, not a percentage of failure-free time: the second is easy to write down and impossible to verify.

6. What we do not provide

Outgoing messages and voice calls are not available to clients.
We do not help anyone get around someone else's checks and we do not promise anonymity.
No identity verification is required: sign-up is by email, there is no KYC.

7. Data

What we store, for how long and which staff can see it is a separate document: the data policy. The periods named there are the ones automatic deletion actually runs on.